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Novell VP Richard Nortz (Left) Presents: |
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Novell VP Richard Nortz (Left) Presents: |
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Novell Presents First Support Connection Awards for Service Excellence
Eighteen Top Novell Partners Honored for Outstanding Achievements in Customer Service
| PROVO, Utah -- April 22, 1998 -- Novell Inc., the world's leading provider of networking software, recently recognized the customer support excellence of eighteen top business partners from the Americas region. The Support Connection Service Excellence Award recognizes Novell partners who have made service excellence an integral part of their business by repeatedly delivering value to their customers. The winners were chosen from more than 3,000 partners across the U.S. and Canada based on customer satisfaction, achievement in commitment to selling and supporting Novell products and commitment to educating and training support staff. [...] "These partners deserve recognition for their outstanding performance, but the Novell customer is the real winner," said Richard Nortz, Senior Vice President, Novell Customer Services. "We encourage this competitive spirit, to set high standards of service excellence and to then raise the bar." |